Connection: The Missing Link - Sponsored by the Orthopaedic Division


Event Type: Webinar


Start Date: August 20, 2020, 8:00 pm

End Date: August 20, 2020, 9:30 pm

Location: PD Marketplace

Host: Orthopaedic Division

Webinar Title: Connection: The Missing Link - Sponsored by the Orthopaedic Division

Speakers: David (Dave) Walton, Jasdeep Dhir, and Jim Millard

Date: Thursday, August 20, 2020

Time: 8:00 p.m. - 9:30 p.m.

Location: PD Marketplace

Registration Fee: CPA Orthopaedic Division Members - Free; CPA Members - $10; Non-CPA Members - $20


Physiotherapy occupies a very unique space in the continuum of health care. We are often afforded both the time and space to develop meaningful connections with the people to whom we offer care. Evidence supports that the alliance that is formed between a patient and therapist can directly impact outcomes, hence PTs must be skilled in both instrumental and interpersonal skills. The physiotherapy essential competencies include both communication and collaboration as minimal skills, knowledge, and attitudes that all physiotherapists should be able to demonstrate. Communication, the exchange and understanding of information, both verbal and non-verbal is a conduit by which we connect with each other, paves the way for potentail collaboration. True collaboration, working together towards a shared goal, is difficult when connection has not occurred. The power of intimate contact combined with the power of authentic connection is the essence of PT practice.

  1. Discuss evidence as it pertains to the therapeutic alliance and patient outcome.
  2. Describe the CARE model as a clinical framework to scaffold interactions.
  3. List strategies that can be used to enhance the forming of a connection.
  4. Reflect on how these competencies can be applied in a clinical encounter and how the clinician's own personal values, biases, experiences, and beliefs will shape those encounters.


David (Dave) Walton is an Associate Professor with the School of Physical Therapy at Western University (London, ON), cross-appointed to the Department of Psychiatry in the Schulich School of Medicine and Dentistry at Wester, and holds an Honorary Associate Professorship with the Discipline of Physiotherapy at the University of Sydney. He is an Associate Scientist with the Lawson Health Research Institute and Director of the Pain and Quality of Life Integrative Research Lab at Western, where he conducts work on the critical scholarship of pain, rehabilitation, and health professional education. A rehabilitation futurist and champion of the use of empathic trauma-informed care in rehab practice, he has authored or co-authored over 100 scientific publications, has presented over 100 times at national and international meetings, and is a co-author of the new book Musculoskeletal Pain - Assessment, Prediction, and Treatment: A Pragmatic Approach, published by Handspring Publishers (UK). He is an advocate for mental health care in Canada, a consumer of barbecue cuisine, and a fan of the Toronto Blue Jays. (@uwo_dwalton)

Jasdeep Dhir is currently the Acting Director of Clinical Education and an Assistant Clinical Professor (PT) in the School of Rehabilitation Science (Physiotherapy). She has over 20 years of clinical experience in Orthopaedic Physiotherapy. She is a Fellow of the Canadian Academy of Manipulative Physiotherapy and has also earned the CLinical Specialist, Musculoskeletal designation from the Canadian Physiotherapy Association (CPA). She is an advocate for the profession as demonstrated by her numerous committee involvements. She is currently the Chair of the National Orthopaedic Division of the CPA. She has internaitonal teaching experience and has presented at symposia, both at the provincial and national levels. Jasdeep is one of the co-founders of COMPASS Interactive workshops, which provides continuing education in interpersonal skills development. She is also involved in providing and facilitating a variety of post professional educational courses and been recognized an awarded for excellence in mentorship by the Canadian Physiotherapy Association. (@jdhitpt)

Jim Millard is currently a full-time practising physiotherapist for Lifemark Health at the Byron Village location in London, ON. Jim was a previous owner/partner of Body Mechanics in London. He has been practising for 30 years and is a fellow of the Canadian Academy of Manipulative Physiotherapy. Jim is an instructor at Western University in the MCISc Program. He teaches the post graduate Mulligan Concept MSK series courses across Canada. Jim is a past Vice-Chair of the Leadership Division of the CPA. He is currently training to become a certified professional coach. Jim is an advocate for enhancing communications skills in the physiotherapy profession and he actively lectures, mentors, and coaches clinicians on the associated skills development. Jim is a co-founder of COMPASS Interactive workshops, which provides continuing education in interpersonal skills development. (@bodymechJim)


Orthopaedic Division members of the CPA should keep an eye out for an email from their Division for the link for free registration.

For others interested in this webinar, please click here to register.