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Many of us spend hours looking for ways to improve the quality of care we provide.  We know the best way to determine client satisfaction is to ask our clients what they think of our service- but how do we ensure we are getting the right information from the right questions? The answer is easy- a...

I remember my first day as a physiotherapy resident like it was yesterday. After six years of university education, it was hard to believe that I was part of the working world.  I was promised mentorship opportunities and I knew that I was going to need it – I only had one private practice placem...