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Quality indicators can help to ensure our patients don’t fall through the health care cracks (and chasms)

October 27, 2016
As part of my teaching supervisor position in an outpatient arthritis clinic, I still treat patients (and love it!) one day a week. During one of these days, I noted on my paper-based schedule that I had a new patient booked at 10 a.m. Since the patient had been seen in our clinic a year ago, the...
TOPICS quality #qualitypt quality indicators physiotherapy practice patient story quality care