Efficient: care that optimizes use of available resources to achieve desired patient outcomes.

Why is the "E-word" a bad word?

Chantal Lauzon, PT, CPA Senior Practice Manager, CPA Member since 1995

"Why do people shut down when the word "efficiency" is used? Is there so much negative connotation that we can no longer see the benefits? I reached out to five different people in the #QualityPT world and no one wanted to tackle this one!..." Read More

Video Links

Organization for Economic Co-operation and Development (OECD)- Healthcare:  Efficiency may be the answer (3:13 minutes) https://www.youtube.com/watch?v=T5vK0cuhZxk

The Efficiency Paradox TED talk (18:48 minutes) https://www.youtube.com/watch?v=hGJpez7rvc0&feature=em-share_video_user

Journal Articles

Service Improvement: Reducing Outpatient Physiotherapy Waiting Times https://cdn.cumbriapartnership.nhs.uk/uploads/cpft-journal/CPJRPL_3_1_McGahon_p37-41.pdf

A Systematic Review of Healthcare Efficiency Measures http://onlinelibrary.wiley.com/doi/10.1111/j.1475-6773.2008.00942.x/full

Assessing operational effectiveness in Healthcare organizations http://www.emeraldinsight.com/doi/pdfplus/10.1108/09526861011017067

Lean healthcare: Rhetoric, ritual and resistance http://www.sciencedirect.com/science/article/pii/S0277953610005253

"The Largest Lean Transformation in the World": The Implementation and Evaluation of Lean in Saskatchewan Healthcare https://www.researchgate.net/publication/265391311_The_Largest_Lean_Transformation_in_the_World_The_Implementation_and_Evaluation_of_Lean_in_Saskatchewan_Healthcare?enrichId=rgreq-46e40b0a-934d-4561-8679-290c2f637056&enrichSource=Y292ZXJQYWdlOzI2NTM5MTMxMTtBUzoxMzk4ODI0MjQ5NjcxNjhAMTQxMDM2MTk3Nzk2Nw%3D%3D&el=1_x_2

A framework for Healthcare planning and control https://link.springer.com/chapter/10.1007/978-1-4614-1734-7_12#page-1

The measurement of efficiency and productivity in health care delivery http://onlinelibrary.wiley.com/doi/10.1002/hec.1391/full

What is value in healthcare? http://www.nejm.org/doi/full/10.1056/Nejmp1011024#t=article

The Impact of Electronic Health Records on Time Efficiency of Physicians and Nurses: A Systematic Review http://www.sciencedirect.com/science/article/pii/S1067502705001015

Other Resources

The five principles behind the world’s most efficient health systems https://www.theguardian.com/healthcare-network/2016/mar/01/worlds-most-efficient-health-systems

Canadian Institute for Health Information (CIHI) https://www.cihi.ca/en/hse_short_aib_10apr14_en.pdf

From Data to Wisdom http://faculty.ung.edu/kmelton/Documents/DataWisdom.pdf

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