FAQ

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If you cannot access your SPC account, or cannot locate your account details, please reach out to the Membership Team at information@physiotherapy.ca.

• Request for a location, or course creation: If you would like to host a course at one of the available times and cities in the schedule, or you wish to organize a private or “off schedule” course, please contact firstresponder@sportphysio.ca. Please note that all courses on the fixed schedule take precedence and any additional courses must not be in conflict.
• General course participation information: Please review the First Responder Courses page, if your inquiry is still not outlined, please contact firstresponder@sportphysio.ca.
• Refund or to move courses: Please review the Cancellation Policy, if you would like to go forward with a refund request or to move courses, please contact support@sportphysio.ca.

• General course information, requirements:
  • Course page
  • Course Syllabus
  • Course Prerequisites
• Refund requests: Please review the Cancellation Policy, if you would like to go forward with a refund request, please contact support@sportphysio.ca.

Other common questions:

1. How often will the Core Courses run?
   Courses will run once annually. Registration will open the 1st Monday of June and close the 3rd Monday of February. IOS will run over a 6 month period, however candidates will maintain access to course material for 12 months.
2. If you can complete course material from ‘anywhere, anytime’ during the predefined period, why are there specific dates/times associated with each Unit?
   Dates correspond to IOS that will be hosted and moderated by instructors for most Units. The remaining course material may be completed at the participant’s own pace, outside of the indicated timeline. IOS details will be communicated to participants closer to September.
3. Are mentorship hours required to enroll in Core Competency Courses?
   No. Completion of mentorship hours are mandatory to be eligible to challenge SPC’s Oral Practical exams. Logforms must be submitted by the predetermined deadline (3rd Monday in April). Changes to minimum requirements, along with updated resources (including mentorship logbooks, objectives and references etc.) will be shared upon application.
4. Are current SPC First Responder (SFR) certifications required to enroll in Core Competency Courses?
   No. SFR training is recommended but NOT required for course enrollment. SFR certification is mandatory to apply to challenge both Certificate & Diploma designations.
5. Are minimum ‘on-field’ hours required to enroll in Core Competency Courses?
   No. Minimum on-field hours are NOT required for Course enrollment. However, minimum on-field hours are required to apply to challenge both Certificate and Diploma designations.
6. Is completion of Core Courses mandatory prior to SPC’s written credential exam?
   No. Though review of course materials may be advantageous to those preparing to challenge the written portion of the credential program examinations, candidates may complete course material at their own pace during the one-year access period. Course  completion is mandatory ahead of the Oral Practical exam. See below for more details.
7. Is Core Course completion mandatory to obtain SPC designations?
   Yes. Effective spring 2024, credential program candidates are required to complete core competency courses fully (100%) and submit a valid course certificate of completion by the 3rd Monday of April in order to be eligible to challenge SPC’s oral practical examinations and before corresponding designations (Certificate or Diploma) will be granted for the given credential.
8. Is there a maximum allowable time between Course registration and completion of the Written Exam for the respective SPC credential (Certificate or Diploma)?
   Yes – 3 years, in keeping with SPC Maintenance of Credentials (MoC).
9. Are Diploma candidates required to enroll in and complete the Fundamentals Course if they attained their Certificate prior to 2023?
   No. Diploma candidates will NOT have to complete the Fundamentals Course if they were Certificate holders prior to 2023. As of fall 2022, registration into the Advanced course will be mandatory ahead of challenging the Diploma examinations.
10. Are members who have successfully completed the written examination but have yet to challenge the Oral Practical examination for a given credential still required to enroll in and complete the Core Competency Course for that designation?
    Yes. Credential program candidates who have yet to successfully complete both the written and oral practical examinations for a given credential (i.e. prior to May 2022) will be required to enroll in and complete the Fundamentals or Advanced Core Competency Course before they will be able to obtain the Certificate or Diploma designations, respectively.
11. How long would a unit/course take to complete?
    The following provides an estimate of time needed to review materials per unit:
    – 1 to 4 hours of online course material
    – 1 to 2 hour interactive online sessions
    The following provides an estimate of time needed to review materials per course:
    – Fundamentals course: 30 hours
    – Advanced course: 20 hours
    Please note:
    – Each course has an external module which could add an additional 1 to 3 hours per course;
    – This estimate does not account for interactive online sessions which may add approximately 8-10 hours of additional time to complete the course;
    – Please note that everyone’s personal experience could vary!

If your inquiry is still not outlined, please contact corecourse@sportphysio.ca.

• General exam information, requirements: Please review our resources page, we recommend the SPC Credential Program Handbook, which has extensive exam details and timelines, exam prerequisites and requirements can be found here. If your inquiry is still not outlined, please contact exams@sportphysio.ca.
• Refunds or accommodations: Please review the Cancellation policy and the Accommodations Requests outline here, if you would like to go forward with a refund or an accommodation request, please contact support@sportphysio.ca.

• Exam information, requirements: Please review our resources page, we recommend the SPC Credential Program Handbook, which has extensive exam details and timelines, exam prerequisites and requirements can be found here. If your inquiry is still not outlined, please contact exams@sportphysio.ca.
• Exam location, schedule: Please refer to the Exams page to see locations, the SPC Credential Program Handbook also provides extensive details and timelines on the address and schedule notifications for candidates.
• Refunds or accommodations: Please review the Cancellation policy and the Accommodations Requests outline on our Exams page, if you would like to go forward with a refund or an accommodation request, please contact support@sportphysio.ca

• Timeline, Cost, Options, Policies: All general maintenance information can be found on our MoC page. If your inquiry is still not outlined, please contact credentials@sportphysio.ca.
• SPC Credential Titles: An overview can be found here.

RISPT credential details, registration and application can be found here. If your inquiry is still not outlined, please contact credentials@sportphysio.ca.

Equivalency pathway details, requirements and support can be found here. If your inquiry is still not outlined, please contact credentials@sportphysio.ca.

Available volunteer opportunities and the application form can be found here. Please note that you have to be a SPC member and logged in to access this page.

If you would like to know more about the Major Games Canada Selection Process, Games Calls, and submitting a Games Call, please check out our Games page here. If your inquiry is still not outlined, please contact hp@sportphysio.ca.

• Mentor and Mentee General Information: Including the Mentors List and application form, this can be found on the Mentors page. Please note that you have to be a SPC member and logged in to access this page.
• Mentor Meetings: As a mentor, it is mandatory you attend these meetings on an annual basis. They are recorded and later distributed to mentors for those who cannot attend the live meeting.

If your inquiry is still not outlined, please contact exams@sportphysio.ca.

• SPC Webinar information: Can be found here.
• Webinar recordings: Distributed a week following event.
• Registration, links and discount support: Can be provided by contacting sections@sportphysio.ca.

• For Job Posting: Cost and timelines, check out our Jobs page here.
• For Advertising: Cost and timelines, check out our Advertising page here.