Frequently Asked Questions
Do I need to register in advance?
No. Onsite registration will be available starting Thursday, July 13, 2023 at the Quebec City Convention Centre. However, we highly encourage you to register in advance to take advantage of the Super Early Bird and Early rates.
What does my registration fee include?
See pricing and packages on the Registration page.
Will I receive a confirmation of my registration?
Confirmations are sent via email for all registrations. If you did not receive yours, please check your spam/junk mail folders. If you cannot locate your confirmation, please email firstname.lastname@example.org
Will I be refunded if I have to cancel my registration?
Find full cancellation and refund details on the Congress Policies page.
When can I make my hotel reservation?
Hotel reservations are available at the negotiated conference rate until May 21, 2023. Rates can be viewed on the Travel and Accommodations page.
What hotel has been reserved? What are the rates?
We have negotiated a block of rooms at the Hilton Quebec Hotel that is within a short walking distance to the Quebec City Convention Centre. Further hotel information and rates can be found on the Travel and Accommodations page.
What are the booth rules for Congress 2023?
Please view the Booth Rules and Regulations on the Exhibitors Resources page (coming soon).
How do I register my booth staff?
You can register your booth staff through the Exhibitor Registration link (coming soon).
Where are all the Exhibitor order forms and information located?
All order forms can be found on the Exhibitor Resources page (coming soon).
When can I move-in to set-up my booth?
View the Exhibitor move in/out schedule on the Exhibitor Resources page (coming soon).
I’d like to join the CPA to take advantage of the CPA member registration rates? What do I do?
Click here to join the CPA to take advantage of the member rate prior to completing your Congress 2023 registration.
When and where is Congress 2023?
Congress 2023 is July 13-15, 2023 in Quebec City, Quebec at the Quebec City Convention Centre.
Can I attend as a member of the press/media?
Accredited media may attend Congress at no cost. You are required to fill out the following form, and return it along with a copy of your credentials to email@example.com.
Please wait to receive confirmation of your access before attending the event. More information regarding media accreditation can be found HERE.
Who are the event contacts for Congress 2023?
For all event logistics and speaker management, contact Vicky Constantineau, Senior Manager of Events and Education at firstname.lastname@example.org
For exhibitor and sponsorship enquiries, contact Amit Acharya, Manager of Business Development at email@example.com
Is there parking at the Quebec City Convention Centre?
All parking available for public use for a fee.
Will internet be available during Congress?
Complimentary WIFI access will be available at the Quebec City Convention Centre.
What are the networking events at Congress 2023?
Welcome Reception in the Exhibit Hall – Thursday, July 13, 2023
Party with a Purpose – Friday, July 14, 2023
What meals are included at Congress 2023?
Thursday, July 13, 2023
- Afternoon break – refreshments
- Welcome Reception in the Exhibit Hall – evening appetizers will be provided
Friday, July 14, 2023
- Morning and afternoon break
- Party with a Purpose – evening appetizers and food stations will be provided
Saturday, July 15, 2023
- Morning and afternoon break
Do I need a ticket for the networking events?
Tickets for the Welcome Reception and Party with a Purpose are included with Congress 2023 full registration. Exhibitor registration includes tickets to the Welcome Reception. Additional tickets to Party with a Purpose can be purchased during registration or on-site.
What are the Exhibit Hall hours?
The Exhibit Hall hours are:
Thursday, July 13, 2023 – 14:30 to 17:00 and 19:00 to 21:00
Friday, July 14, 2023 – 09:00 to 16:00
Saturday, July 15, 2023 – 09:00 to 14:00
Is there a Congress 2023 app?
Yes! Navigate Congress 2023 like a pro with the Congress mobile app. The app will launch in early June 2023.
My questions is not here. Who should I contact?My questions is not here. Who should I contact?
Please email firstname.lastname@example.org for assistance.